Where do we deliver?
We ship across the United States.

Shipping Cost
Enjoy Free Standard Shipping on all orders.

Delivery Details

• Handling Time: 1 business day (Mon–Fri)
• Transit Time: 1–3 business days (Mon–Fri)
• Order Cut-off Time: 11:00 PM Central Time (CT)

Multiple Addresses
We do not support multiple shipping addresses in a single order. For multiple destinations, place separate orders.

Order Status & Tracking
Once shipped, you’ll receive an email with a tracking number. Please allow up to 48 hours for tracking updates.

If your order hasn’t arrived within 20 days, email us at contact@myalona.com with your name and order number.

Returns & Exchanges
We accept returns within 90 days of delivery if unused and in original condition.

If your item arrives damaged, email us with your order number and a photo. We’ll do our best to resolve it.

For full details, visit our Return Policy.

Customer Support
We’re available 24/7 for any inquiries.

Address: 5441 Merriam Dr, Shawnee, KS 66203, USA
Phone: +1 (620) 591-2256
Email: contact@myalona.com